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**Credit unions make up for lost time**  
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**OSB Group accelerates digital transformation with Flexys collections software**  
[Read more](/content/resources/osb-group-accelerates-digital-transformation-with-flexys-collections-software/index.html)

**Concentrix and Flexys announce strategic partnership to deliver scalable technological solutions globally**  
[Read more](/content/resources/concentrix-and-flexys-announce-strategic-partnership-to-deliver-scalable-technological-solutions-globally/index.html)

**Webinar: Smarter collections: Unlocking VRPs for better outcomes and customer experience**  
[Read more](/content/resources/webinar-smarter-collections-unlocking-vrps-for-better-outcomes-and-customer-experience/index.html)

## Resources

### Insights

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**Fixing debt collection workflow coordination across teams**  
[Read more](/content/resources/fixing-debt-collection-workflow-coordination-across-teams/index.html)

**Flexys powers credit union collections as bank partnership model takes shape**  
[Read more](/content/resources/flexys-powers-credit-union-collections-as-bank-partnership-model-takes-shape/index.html)

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**Why recurring billing leads to avoidable debt write-offs**  
[Read more](/content/resources/why-recurring-billing-leads-to-avoidable-debt-write-offs/index.html)

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**Debt collection prioritisation for non-bank lenders: ranking complex cases**  
[Read more](/content/resources/debt-collection-prioritisation-for-non-bank-lenders-ranking-complex-cases/index.html)

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**Why debt collection workflow coordination breaks down**  
[Read more](/content/resources/why-debt-collection-workflow-coordination-breaks-down/index.html)

**The three psychological hooks of debt engagement**  
[Read more](/content/resources/the-three-psychological-hooks-of-debt-engagement/index.html)

**Motor finance collections: Tailoring prime vs subprime journeys**  
[Read more](/content/resources/motor-finance-collections-tailoring-prime-vs-subprime-journeys/index.html)

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**10 digital self-service tools for regulated lenders**  
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**ACE Credit Union Services Conference 2026**  
[Read more](/content/resources/ace-conference-2026/index.html)

**Credit Week 2026**  
[Read more](/content/resources/credit-week-2026/index.html)

**The ultimate measure of excellent support is actively seeking out customers who might be struggling to pay their bills and offering help to resolve their situation before they fall into arrears.**  
[Find out more](/content/contact-us/index.html)