# flexys.com > AI-optimized mirror of flexys.com containing 49 pages totalling 17,706 words of clean markdown content, structured data, and semantic HTML. Original source: https://flexys.com/. Last updated: 2026-06-15T03:11:18.605Z. Each page is available as HTML (with JSON-LD structured data) and Markdown (text-only, ideal for LLMs and RAG). ## Homepage - [Collect more, faster.](/content/site-root.html): Flexys is trusted debt collection software for banks, lenders, and utilities. Improve recovery rates, reduce costs, and stay compliant with flexible, data-driven collections. (340 words) ## Articles & Blog Posts - [partners/index.html](/content/partners/index.html) (1 words) - [Better communication, accurate data, and efficient reporting: Flexys meets Plain Numbers](/content/resources/flexys-meets-plain-numbers/index.html): In this episode of Flexys Meets, we chat with Plain Numbers CEO Mike Ellicock about tackling low adult numeracy, simplifying data with behavioural science, and meeting consumer duty regulations. Learn how clear communication benefits consumers and businesses alike. (214 words) - [Optimising collections strategy with Champion/Challenger testing](/content/resources/champion-challenger-collections-strategy/index.html): Move beyond A/B testing. Learn how Champion/Challenger strategies allow credit leaders to safely test bold new workflows and prove collections ROI. (1,011 words) - [Case study: MotoNovo Finance handles 93% more customer enquiries with Flexys](/content/resources/case-study-motonovo-finance-handles-93-more-customer-enquiries-with-flexys.html): Discover how MotoNovo Finance managed a surge in customer demand with a digital solution from Flexys that helped them reduce abandoned calls by 93% and improve customer satisfaction. (669 words) - [Event round-up: Flexys Community Day](/content/resources/event-round-up-flexys-community-day/index.html): Discover key takeaways from Flexys Community Day at Google St Pancras HQ. Explore sessions on collections trends, digital transformation, customer expectations, and communication strategies, offering practical guidance for collections professionals. (1,002 words) - [Evolving debt collection strategy: From segmentation to sophisticated decisioning](/content/resources/evolving-debt-strategy-from-segmentation-to-sophisticated-decisioning.html): Discover how to evolve from basic data segmentation to sophisticated, real-time decisioning and analytics to optimise recoveries and Consumer Duty compliance. (711 words) - [Resources](/content/resources/index.html): Access Flexys resources: guides, case studies, and insights on debt collection best practices for banks, lenders, and utilities. Learn how to improve recovery. (244 words) - [2024 at Flexys: Milestones, moments and looking ahead](/content/resources/2024-at-flexys-milestones-moments-and-looking-ahead.html): Discover the key moments of 2024 with Flexys, from insightful webinars and major industry events to strategic partnerships and a revamped website. See what we achieved and what’s coming in 2025! (664 words) - [Flexys partners with 10x](/content/resources/flexys-expands-partnership-network-with-10x-banking-collaboration.html): Flexys partners with 10x Banking to provide financial institutions with a powerful, cloud-based solution that modernises debt management operations and enhances customer experiences. (615 words) - [How to tackle debt management challenges in UK mutuals](/content/resources/5-debt-management-challenges-for-uk-mutuals-and-how-to-tackle-them.html): Discover the top 5 debt management challenges facing UK credit unions, from manual processes to data silos. Learn how smart tech helps you support members and boost efficiency. (854 words) - [Transforming core banking, speed, flexibility, and data-driven growth: Flexys meets SaaScada](/content/resources/flexys-meets-saascada/index.html): Join James Hill in the latest episode of Flexys Meets, where he speaks with Nelson Wootton, CEO and Co-founder of SaaScada. Discover how SaaScada is revolutionising core banking with its modular approach, enabling faster product changes and better data insights. Learn how they solve key challenges like slow adoption and complex reporting in the financial sector. Don’t miss this fascinating conversation on the future of banking technology and innovation. (199 words) - [6 ways that real-time debt collection supports growth](/content/resources/6-ways-that-real-time-debt-collection-supports-growth.html): Explore six ways real-time debt collection software drives business growth. Learn how advanced cloud software streamlines processes, improve liquidity, and support sustainable growth through automation, real-time insights, and robust security. (694 words) - [Financial vulnerability, innovation and the future of debt support: Flexys meets MALG](/content/resources/financial-vulnerability-innovation-and-the-future-of-debt-support-flexys-meets-malg.html): Join James Hill and Bob Whittington, CEO of MALG, as they discuss innovative strategies in debt management, industry challenges, and the importance of collaboration to improve customer outcomes. Perfect for those interested in debt collection and innovation. (234 words) - [How debt collection software helps you avoid foreseeable harm](/content/resources/5-ways-to-avoid-foreseeable-harm-in-debt-collection.html): Discover five strategies to reduce foreseeable harm in debt collection and align with Consumer Duty. (608 words) - [5 ways automation transforms debt collection](/content/resources/5-ways-automation-transforms-debt-collection/index.html): Learn how automation transforms debt collection by streamlining tasks, enhancing insights, improving communication, simplifying payments, and ensuring compliance for better efficiency and customer experiences. (523 words) - [Flexys extends partnership with Billing Finance](/content/resources/flexys-extends-partnership-with-billing-finance/index.html): Discover how Billing Finance is transforming its operations with Flexys’ innovative software to double monthly lending, enhance customer experience, and achieve ambitious growth goals. Learn more about this dynamic partnership today. (373 words) - [Concentrix and Flexys announce strategic partnership to deliver scalable technological solutions globally](/content/resources/concentrix-and-flexys-announce-strategic-partnership-to-deliver-scalable-technological-solutions-globally.html): Flexys has partnered with Concentrix to bring its collections software to a global audience. Find out what this means for lenders and how clients will benefit. (642 words) - [Flexys and Tuum help banks improve debt management](/content/resources/flexys-and-tuum-join-forces-to-help-banks-improve-debt-management-and-collection.html): Discover how Flexys and Tuum are transforming debt management for banks by integrating real-time data, automation, and customer-friendly workflows to replace outdated systems and enhance efficiency. (511 words) - [How to avoid the sludge practices your customers hate](/content/resources/avoiding-sludge-practices-in-debt-collection/index.html): Learn how FCA Consumer Duty guidelines can help debt collection teams avoid sludge practices, reduce risk and support better customer outcomes. (662 words) - [5 critical questions to ask when choosing debt collection software](/content/resources/5-critical-questions-to-ask-when-choosing-debt-collection-software.html): Learn the 5 essential questions to ask debt collection software suppliers before investing in a new debt collection system. Discover key factors to help you choose the best software for your needs. (598 words) - [Core banking innovation, migration challenges, and metacore technology: Flexys meets 10x Banking](/content/resources/flexys-meets-10x-banking/index.html): Discover how 10x is revolutionising the core banking sector with its innovative platform, solving the challenges of legacy migration, modularity, and customisation. Frederico shares insights on the future of banking technology, the rise of "metacore," and the key hurdles banks face in transforming their core systems. Learn how 10x's approach is empowering banks to modernise while managing risk and improving performance. (205 words) - [Can digital self-service in debt collection benefit all customers?](/content/resources/can-digital-self-service-in-debt-collection-benefit-all-customers.html): Discover how digital self-service in debt collection can benefit all customers, including those who prefer traditional communication. Learn about 24/7 accessibility, reduced stigma, and improved efficiency while ensuring support for vulnerable customers. (522 words) - [Our software](/content/real-time-debt-management/index.html): Our scalable software and sensible pricing supports organisations of all sizes, whether your customers are businesses or consumers, or you have 500 customers in arrears or 500,000. (90 words) - [Team Members](/content/meet-the-team/index.html): Meet Flexys leadership: experienced debt collection, fintech, and regulatory experts driving innovation in financial services technology. (38 words) - [From legacy to leapfrog: Billing Finance's transformation with Flexys collections software](/content/resources/billing-finances-transformation-with-flexys-collections-software.html): Watch Jemma Holland of Billing Finance explain how they leapfrogged legacy collections tech with Flexys. Discover how to accelerate change, empower your team, and master compliance. (343 words) - [Benefits](/content/our-software/index.html): Flexys is intelligent debt collection software that automates recovery workflows, improves outcomes, and helps lenders collect more while managing compliance. (219 words) - [Collections tech, regulation and avoiding implementation pitfalls: Flexys meets Arum](/content/resources/flexys-meets-arum/index.html): Join James Hill and Reuben Gates, Growth and Marketing Director at Arum, as they discuss Arum’s global expertise in collections consultancy, tech solutions, and tackling industry challenges. Learn how Arum helps clients navigate regulatory pressures, outdated systems, and more. (216 words) - [Privacy Policy](/content/privacy-policy/index.html): Flexys privacy policy: how we collect, use, and protect your data. Transparent data practices for financial services and debt collection operations. (517 words) - [The perils of legacy tech and the future of financial innovation: Flexys meets Medible](/content/resources/flexys-meets-medible/index.html): Explore how Medible helps financial institutions overcome legacy challenges and drive transformation with measurable, data-driven solutions. In this episode of Flexys Meets episode, Rodrigo Malachias shares insights on culture shifts, global perspectives, and creating customer-centric products and services. Learn how to enable lasting change in financial services. (156 words) - [Why outdated debt collection software is a risk to your business](/content/resources/4-reasons-why-outdated-debt-collection-software-is-a-risk-to-your-business.html): Discover 4 risks of outdated debt collection systems and how modern cloud software enhances compliance, agility, automation, and customer outcomes. (512 words) - [Innovation in open banking, navigating regulatory challenges, and enabling change: Flexys meets Moneyhub](/content/resources/flexys-meets-moneyhub/index.html): Join Dan Scholey, Chief Commercial Officer at Moneyhub, as he discusses the company's pioneering work in open banking and open finance. Learn about the challenges of regulatory compliance, fostering innovation, and the importance of partnerships in transforming data analytics and payments for enhanced financial wellness. (174 words) - [Data insights, AI innovation, and empowering self-service analytics: Flexys meets Panintelligence](/content/resources/flexys-meets-panintelligence/index.html): Join James Hill in the latest episode of Flexys Meets, where he speaks with Nelson Wootton, CEO and Co-founder of SaaScada. Discover how SaaScada is revolutionising core banking with its modular approach, enabling faster product changes and better data insights. Learn how they solve key challenges like slow adoption and complex reporting in the financial sector. Don’t miss this fascinating conversation on the future of banking technology and innovation. (189 words) - [Unlocking payment success, improving collection rates and streamlining payment methods: Flexys meets Acquired.com](/content/resources/flexys-meets-acquired-com/index.html): In this episode of the Flexys Meets series, James Hill talks to AJ Davidson from Acquired.com about modern payment solutions for the consumer credit and lending space. Discover how Acquired is driving innovation in collections, improving payment experiences with Apple Pay, Google Pay, and recurring payment methods, and addressing key challenges in the sector. Learn more about the future of payments, open banking, and the importance of multi-acquirer strategies for better collections and customer conversion. (204 words) - [Credit Week 2026](/content/resources/credit-week-2026/index.html): Join Flexys at Credit Week in Wales from 23-25 June 2026. Meet the team to discover how our collections software helps organisations collect more, reduce costs, improve outcomes, and stay compliant. (288 words) - [Buy To Build, AI personalisation and evolving expectations: Flexys meets Plumery](/content/resources/flexys-meets-plumery/index.html): Find out about Plumery's role in modernising digital experiences for banks and financial companies. (200 words) - [Growth, internationalisation and customer-centric product development: Flexys meets Paddle](/content/resources/flexys-meets-paddle/index.html): Andrew Davies, CMO of Paddle, joins the podcast to discuss the current challenges in the global software market. Learn about competition, international regulations, and how Paddle provides solutions for businesses looking to scale. Get insights into data-driven growth strategies. (182 words) - [Navigating uncertainty, optimising resources, and driving growth: Flexys meets GoBeyond](/content/resources/flexys-meets-gobeyond/index.html): Discover how GoBeyond, a consulting arm of Concentrix, drives transformational change and customer journey innovation. In this episode of Flexys Meets, Rich Mansell shares insights on prioritising in turbulent times, tackling legacy systems, and enabling true innovation by minimising BAU constraints. Learn how businesses can unlock their full potential. (179 words) - [Maximising benefits and supporting vulnerable customers: Flexys meets Inbest AI](/content/resources/flexys-meets-inbest/index.html): In this episode of Flexys Meets, James Hill speaks with Manu Peleteiro, co-founder of Inbest AI, about how their benefit calculator helps people access eligible benefits, discounts, and grants. Discover how Inbest supports financial wellbeing, customer engagement, and regulatory compliance, and learn about the future of open benefits architecture. (172 words) - [Beyond Now podcast: Innovating debt collection & payments with Flexys and Acquired.com](/content/resources/beyond-now-podcast-innovating-debt-collection-payments-with-flexys-and-acquired-com.html): Join James Hill, CEO of Flexys, and Grant Evans from Acquired as they discuss the future of digital collections, open banking, and customer-centric payment solutions. Learn how innovations like AISP, PISP, Pay By Bank, and enhanced user journeys are transforming debt management and driving better customer outcomes. (176 words) - [Data-driven solutions and disrupting insurance: Flexys meets Fuelled](/content/resources/flexys-meets-fuelled/index.html): In this Flexys Meets episode, James Hill chats with Steve Darragh, CEO of Fuelled. Steve discusses how Fuelled is revolutionising the insurance industry with tech-driven, real-time policies that grow with businesses. Learn how Fuelled helps fast-growing companies stay agile and protected through data-powered solutions. (185 words) - [Debt management, in real time](/content/company/index.html): Discover Flexys: trusted by banks, lenders and utilities for intelligent debt collection software. Learn how we improve collections outcomes while supporting customers fairly. (116 words) - [SME banking, growth challenges and going green: Flexys meets Allica Bank](/content/resources/flexys-meets-allica-bank/index.html): In this episode of Flexys Meets, James Hill chats with Benji Antoni from Allica Bank about their mission to revolutionise SME banking. Discover how Allica Bank is simplifying business accounts, offering tailored advice, and providing competitive rates to support growing businesses. They explore challenges like the cost of business and missed savings opportunities, and how Allica's growth strategy aims to meet these needs with a full suite of products. Plus, Benji shares his vision for a greener future in business finance. (211 words) - [Open positions](/content/work-with-us/index.html): Join Flexys and shape the future of debt collection software. We're hiring talented engineers, product specialists, and fintech professionals. (201 words) - [Flexys](/content/contact-us/index.html): Have questions about our debt collection software? Reach out to our team. We'll help you explore how Flexys improves collections and compliance. (113 words) - [Terms and Conditions](/content/terms-and-conditions/index.html): Flexys terms and conditions: legal terms for our debt collection software platform and services. Review our user agreements and service policies. (393 words) - [ACE Credit Union Services Conference 2026](/content/resources/ace-conference-2026/index.html): Join Flexys at ACE in Manchester from 16-17 June 2026. Meet the team to discover how our collections software helps organisations collect more, reduce costs, improve outcomes, and stay compliant. (176 words) - [Modern Slavery and Human Trafficking Statement](/content/modern-slavery/index.html): Flexys Modern Slavery Act statement: our commitments to ethical supply chains and responsible operations in financial services. (303 words) - [Book a Demo of Our Debt Collection Software | Flexys](/content/book-a-demo/index.html): Book a 20-minute demo of Flexys debt collection software for early-stage arrears. Helping banks, lenders and utilities improve recovery, reduce costs, and stay compliant. (57 words) ## Resources - [Full Page Index](/index.html): Browse all cached pages with rich metadata - [About This Cache](/content/about.html): Methodology, technical details, and usage guidelines - [XML Sitemap](/sitemap.xml): Machine-readable sitemap for crawler discovery - [Robots.txt](/robots.txt): Crawler directives